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Alright, Alright, Alright — How to Do Proactive Maintenance Right with...
Imagine servicing your customers’ appliances before anything goes wrong — no frantic phone calls, no unexpected breakdowns, and no neighbors joking about who still has A/C while the other sweats it...
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The Future of Commerce: Unified and Augmented by AI Agents
The first ever online purchase took place in 1994 (fun fact: it was a Sting CD). This simple transaction was the first spark of what would eventually turn into the multi-trillion dollar ecommerce...
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Salesforce Connections 2025: Your 5-Minute Guide
We’re experiencing what might be the most game-changing innovation of our careers: AI agents. The technology will revolutionize the way businesses interact with customers, but marketers need to...
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When you need help, you want answers fast — no endless searching or waiting. An AI agent that’s set up with the right knowledge is perfect for the job. In October 2024, we launched Agentforce on Help...
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For any small and medium-sized business (SMB), attracting customers is similar to plants needing sunlight for growth. It isn’t just about sales — it’s about consistent nurturing. According to the...
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5 Ways to Accelerate and Perfect Your Campaign Creation with Agentforce
Campaign creation has traditionally been a time-consuming manual process. First, you need to plan your marketing brief, then make the campaign object, and then build out the assets in your campaign,...
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From Hours to Minutes: JPW Industries’ Order Processing Transformation with...
At JPW Industries, customer satisfaction is an integral part of the company culture. As a prominent leader in woodworking and metalworking tools, JPW firmly believes its success is rooted in customer...
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Why Asset Service Management Matters in Field Service
Think about the impact of not having visibility and control over your field service assets. Without the right processes, you face rising costs, inefficiencies, and declining performance. You also risk...
View ArticleWebinar: Customer Automation With Data Cloud and the Salesforce Platform
In this behind-the-scenes webinar, you'll discover how Salesforce transformed its Customer 360, Marketing, and Sales Automations with the power of Data Cloud, Agentforce, and automation.
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